SHIPPING | RETURNS

 

✨Orders are processed within 1-2 business days (Monday through Saturday). We are closed on Sundays and holidays. Ship time for U.S. orders are 2-4 business days depending on your location. PROCESSING TIME DOES NOT INCLUDE SHIPPING TRANSIT TIME.

Missing Packages:

✨ We are not responsible for lost/stolen packages. Once a package has left our facility, USPS will hold all liability if a package is lost/stolen.

 RETURN POLICY

*Due to COVID-19 we are not accepting any returns/exchanges at this time*

 ✨Rock-N-Stilettos understands that ordering online is not always an easy task. We are happy to accept your return for a store credit to be used towards a future purchase.

 Return Guidelines:

Click HERE to begin your return process.

1. ALL returns must be submitted through the portal approved prior to sending back.

2. ALL returns must be within 7 days of delivery. On the 8th day your purchase will be considered FINAL SALE and not eligible for return.

3. ALL items must be UNUSED and in ORIGINAL packaging.

4. We do not provide return shipping labels. You are responsible for the shipping charges back to us.

5. Original shipping charges will not be credited.